March 2, 2021 - By :

3 Factors: How to Choose the RIGHT International Logistics Company?

Shipping is key to a successful business, especially ecommerce business. Without an effective shipping solution, it is impossible to grow or gain loyal customers across the world.

Finding the best international logistics company for your business lets you outsource your logistics and supply chain management requirements to experts. They enable you to ship reliably and affordably to any corner of the world, and increase efficiency for both your company and your customers.

Moreover, the best logistics and transportation company offer a balance of key integrations, cost savings, and robust features to improve the customer experience while simplifying the operations.

How to Choose a Reliable, Efficient International Logistics Company?

To stay ahead in today’s competitive business world, it is very important to hire an expert international transportation company to help you transport goods in a cost-effective, safe and efficient manner. They arrange the best modes of transport, considering the customer’s delivery requirements, and the type of goods. Today, there is a never-ending list of shipping companies, claiming themselves to be the best in getting the job done. In reality, they fail!

So, how can you choose a good freight forwarder or international logistics company?

We have compiled a list of factors that will help you crack the deal of choosing the right logistics company.


The freight forwarder or logistic company should be capable and experienced in the particular service area that caters to your company’s requirements. If they know your particular target area, you will quicker service and well-organized transportation of goods. They should be proficient in handling all your short-term as well as future requirements. Ask about the maximum load capacity and any additional cost for shipping heavy weighing goods. Ensure they have the services that your business needs, and lets you focus on the core part of your business that you are an expert in, and handover the supply chain management and logistics task to a professional freight forwarder.

Customer Service:

The key to finding a reliable international transportation company is ensuring how they treat and handle their customers. Check how responsive they are and delve into their online customer reviews. Good customer service is no accident, and can make or break your experience with your transportation company. Make sure they are knowledgeable and responsive before choosing them for your shipments. It actually doesn’t matter how inexpensive a company might seem because if that company compromises on customer service, you will experience bigger financial troubles in the future.


The safety of your shipment is very important, and cannot be overlooked at any cost. When looking for an international shipping company, make sure they offer supreme safety and protection of your goods which include insurance that consist of damage and theft of your shipments even when done by any third party. Make sure to go through all the fine prints, and terms and conditions before finalizing the company.

Choosing the best international logistics company is a hard and challenging task. But the above-mentioned factors can help you make the right decision. Saving your valuable money and time is always good for business. To save your time in businesses depending on logistical support, you should seek out getting quick delivery and catered services. Look over the customer service and response you get. Lastly, always ensure the safety and security of your shipments as the damage might lead to severe loss— ruined company reputation, monetary loss, losing customers, to name a few.

To sum up, your choice of shipping company has an impact on your growth potential, customer experience and operational efficiency. This makes choosing a reliable and streamlined shipping solution a key step in boosting your business.

RU Air Freight offers a range of logistics and transportation services to assist you to maximize your company’s profitability.

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